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Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
During product drops or high-volume periods, processing may take an additional 1–2 business days.
You will receive a confirmation email with tracking information as soon as your order ships.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

United States

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–4 business days

• Express Shipping: 1–2 business days

 

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear.

Lost, Stolen, or Damaged Packages

We are not responsible for packages that are lost or stolen after delivery is confirmed.
If your package arrives damaged, contact us within 48 hours with photos, and we will assist you in resolving the issue.

Pre-Orders & Limited Releases

Items marked as pre-order or part of a limited streetwear drop may have extended processing or shipping times. Estimated ship dates will be listed on the product page.

Incorrect Shipping Information

Please ensure your address is correct at checkout.
We cannot redirect packages once they are shipped, and are not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping Delays

Carriers may experience unexpected delays due to weather, customs, or high-volume seasons. These delays are outside our control.

Questions?

If you have any questions regarding your order or shipping, contact us at:
7wky9x88fm@aprivaterelay.applei.com